Last Updated: December 2025
At Basketora Studio, we value the trust you place in us when you share your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or purchase our handcrafted products.
By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Definitions
- Company: Refers to Basketora Studio (referred to as "the Company", "We", "Us", or "Our").
- Personal Data: Any information that relates to an identified or identifiable individual.
- Service: Refers to the Basketora Studio website.
- Usage Data: Data collected automatically, such as the duration of a page visit or your IP address.
2. Information We Collect
While using our Service, we may ask you to provide us with certain personally identifiable information to process your orders and improve your experience.
Personal Information:
- Email address
- First and last name
- Phone number
- Shipping and Billing Address (Street, City, State, ZIP/Postal Code, Country)
Usage Data:
This is collected automatically when you visit our site and includes:
- Your device's IP address, browser type, and version.
- Pages visited, time spent on pages, and diagnostic data.
- Mobile device identifiers (if accessing via a phone).
Third-Party Social Media Services:
If you choose to register or log in through services like Google, Facebook, Instagram, or X (Twitter), we may collect data already associated with those accounts, such as your name and contact list, to simplify your experience.
3. Cookies & Tracking Technologies
We use Cookies and similar tracking technologies (like web beacons and tags) to improve our Service and analyze site traffic.
- Essential Cookies: Necessary for website functionality and security.
- Functionality Cookies: Remember your preferences (like login details) for a personalized experience.
- You can manage cookies through your browser settings; however, disabling them may affect some website features.
4. How We Use Your Data
Basketora Studio uses your information for the following purposes:
- To fulfill your orders: Managing purchases, payments, and shipping.
- To manage your account: Giving you access to your order history and profile.
- To communicate with you: Sending order updates, security alerts, or responding to your inquiries.
- For Marketing: With your consent, we may send you news and special offers about our new handcrafted collections.
- For Business Improvements: Using data analysis to identify trends and improve our product offerings.
5. Sharing Your Information
We do not sell your personal data. We only share information in these limited cases:
- Service Providers: With trusted partners (like courier services and payment processors) to complete your delivery.
- Business Transfers: If Basketora Studio is involved in a merger or sale.
- Legal Requirements: If required by law to comply with a court order or government request.
6. Data Retention & Security
- Retention: We keep your data only as long as necessary to fulfill your orders and comply with legal requirements.
- Security: We use commercially acceptable security measures to protect your data. However, please note that no method of online transmission is 100% secure.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information by logging into your account or contacting us.
- Withdraw consent for marketing emails at any time via the "unsubscribe" link.
8. Children’s Privacy
Our Service is not directed to anyone under the age of 13. We do not knowingly collect data from children. If we discover such data has been collected, we will delete it immediately.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out:
- Email: basketorastudio@gmail.com
Phone: +91-8974949346